Home / Service Dog Smart Presented by The Dog Door

Service Dog Smart Presented by The Dog Door



Service Dog Smart" for Asheville Businesses 

Tuesday, March 29, 2016 from 9:30 AM to 11:30 AM 

Asheville Area Chamber of Commerce
36 Montford Ave
Asheville Merchants Corporation Boardroom
Asheville , NC 28801


The Good, the Bad, and the Ugly-Welcoming Real Service Dogs and Stopping Fake Ones

Fake service dogs are becoming a national and local epidemic that threatens the rights of disabled people who require service dogs, the rights of businesses and their economic health, and the wellness of our whole community.  Asheville is one of many cities in the US facing a growing problem of excessive abuse of the ADA.  Many pet dog owners are falsely presenting their animals as service dogs to gain access to restaurants and other public places that do not allow pets.  Businesses are indeed required by state and federal law to allow legitimate service dogs as a reasonable accommodation.  Businesses do not, however, have to permit disruptive pets posing as legitimate service dogs.

How can a business owner tell the difference, and be “service dog smart” about the rights of the disabled as well their own enterprise?  Federal and state law mandates certain criteria for both the service dog owner as well as the businesses which serve them.  Knowing the facts can prevent discrimination, civil rights violations, legal action, and injury to both the disabled and the general public. 

Asheville can get ahead of this problem. Kim Brophey, the owner of The Dog Door Behavior Center, invites area businesses to become part of the solution by attending an educational presentation about legal and logistical issues for businesses related to service dogs.  The event will be held at The Asheville Chamber of Commerce, and will include a town-hall style forum to allow registrant business owners in the community to ask questions and learn more about the following topics:

  • The rights of businesses - ADA
  • The rights of the disabled - ADA
  • Criminality of fake service dogs
  • Criminality of failure to follow ADA
  • How to spot a fake service dog
  • What staff is allowed to ask and what is prohibited
  • What can be required of a patron with a service dog
  • How to peacefully protect the civil rights of the disabled
  • Proper etiquette around a service dog

This event will be held on Tuesday March 29, 2016 at The Asheville Chamber of Commerce from 9:30-11:30 am. Registration is $30/attendee and a portion of all proceeds will be donated to The Asheville Humane Society.   Learn more about Kim Brophey and The Dog Door at www.dogdoorbehaviorcenter.com. If you have any questions about the event, please call The Dog Door at 828-656-8305 or send an email to kim@dogdoorbehaviorcenter.com

This event is intended as a service to local businesses in Asheville and to help the disabled members of our community to protect their civil rights.  Seminar attendees will be provided take home materials for additional staff training and given the designation of “Service Dog Smart”. The businesses will be given a sticker to display at the entrance to their premises to advertise their understanding of service dog rights as well as help discourage the entrance of fake service dogs.